Please note, I've been debating between this couch or a $5K sofa from Scan Design. I visited this location Sunday, October 25th between the hours of 4-5pm to finalize a purchase for a $3200 couch. 5 Discrimination at its finest at store #63 in Tampa, Florida inside International Plaza. With 24/7 access to Account Center, you have a safe, secure and convenient way to: View your balance, transactions and statements Make paymentsFurmax 30 Inches Metal Bar Stools High Backless Stools Indoor-Outdoor Stackable Kitchen Stools Set of 4 (Gun) 4.8 out of 5 stars. This is the fastest way to access the account information you need. Online Self-Service Options When possible, we encourage you to manage your Z Gallerie Credit Card account online using Account Center.
I acknowledged my concern what just transpired and she immediately apologized. A new (seasonal) hire came over to me took notice and asked if I needed any help. I never received the same courtesy. A couple came in 5 min after I did and was looking at the same sofa and were immediately greeted and assisted with more knowledge about the same sofa by Scott who came from the nearby register.
I thanked the new hire for coming over to help me and asked her for the corporate number. Since I was there to make a $3200 purchase, I was still disgusted by the actions of Scott. This was understandable as she was a new hire.
I refused to give Z Gallerie my money and be a contributor to help maintain their struggling chain remain in business. I've never felt so belittled in my life and decided to make the $5K purchase with Scan Design. I called customer service who emailed the corporate number *******100 but again the run around. Let me remind you again, this was done on my own since I was refused a store number. A few days after this happened I did my own research and was able to locate the store number here in Tampa (#63) and locate the CEO's name Jordan Voloshin. Upon her return she passed on the message and I thanked her for her time.
Zgallery Customer Service Free To Contact
No refund or exchanges.This company sells damaged items made off shore. All international orders place with Z Gallerie on or via phone, fax or any other method are considered final at the point of shipping from Z Gallerie's warehouse. I only wanted to come in and spend a few grand on a nice sofa for my new downtown 33rd floor condo.Please feel free to contact Customer Service at 424.999.4626 for questions and concerns regarding your order.
We now are waiting for an end table that was received damaged and undeliverable, twice due to damaged goods received by Tuscany Movers.STAY AWAY FROM THIS COMPANY. Not the case! They came OVER 4 + months late and damaged. We purchased these items because we were told by the sales associate at the Aventura store ( Gulf Stream) that they would be delivered in 6-8 weeks. Whether you have a question about your furniture purchase or simply want to learn more, La-Z-Boy Customer Care is ready and willing to assist.We have waited 5 months for three furniture pieces, Concerto dresser, Jen Bed and Palmer cabinet.
Each email they were delaying my order another couple weeks. I got 2-3 emails from them theough December 2019. Paying over 2100 USD a month for rent to living essentially in a square box.My rating is zero, however had to select one star in order to post.WARNING NEVER ORDER FROM THIS CO! I ordered 2 branch wall sconces from them online Oct 2019. Sleeping on a mattress on the floor since June, living out of suitcases due to delayed dresser and and watching TV on the floor. We have been without furniture since moving to Florida from abroad. I cant believe the hell Z Gallerie has put us through.
Word of mouth makes business like this go under often. I will NEVER order from them again or buy from their store. They are hateful and do not have any kind of customer service. Never have I ever known of a company who wouldn't offer something to a customer to make things right. I explained my degree was in retail merchandising & I worked retail many years. I called today and the lady rep stood firm they would NOT offer me any type of discount or % off a purchase for my 2 months of waiting and broke items sent.
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